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The
six largest public auto retailers ratcheted up their average finance and
insurance income per vehicle during the second quarter.
The dealership groups' increase in F&I income helped overall earnings
during a difficult quarter for vehicle sales. The revenues of some groups
rose in the three months that ended June 30, although unit sales declined.
The retailers attribute the higher per-unit F&I income to longer loan
terms and enhanced training of dealership F&I managers. The training
concentrates on selling a full menu of F&I products and services.
Asbury Automotive Group surpassed $1,000 a vehicle in F&I income for the
first time in the second quarter.
"We think that is sustainable," Charlie Robinson, Asbury's F&I
vice president, told Automotive News. "We renegotiated a number of
vendor contracts so that we are buying products cheaper."
Robinson said the trend toward 72-month vehicle loans has generated increases
in sales of service contracts and guaranteed automotive protection, or GAP,
coverage.
Customers who keep their vehicles longer want to extend warranty coverage,
Robinson said. They buy GAP coverage because they have little equity in their
vehicles, he added. GAP pays the difference between the loan balance and
insurance payment if a vehicle is wrecked or stolen.
"GAP penetration is up a couple of percentage points," Robinson
said. "The longer term gives (buyers) a bigger loan balance. It's a
little scary."
Sid DeBoer, CEO of Lithia Motors Inc., cites "a renewed effort in
training" to explain the rising income. Lithia typically has the highest
F&I income per vehicle among the U.S. public dealership groups.
"We do all our own training in-house," DeBoer says. The company's
F&I managers "do a full menu presentation to every customer."
Scott Smith, president of Sonic Automotive Inc., compares his company's
F&I approach to that of a fast-food restaurant. Sonic reported the
largest second-quarter increase in F&I income per vehicle among the public
groups.
"It's very simple, kind of like asking, 'Would you like fries with
that?' " Smith says. "Then following up with, 'Would you like to
supersize that for 39 cents more?' to all of our clients. The secret sauce is
in the menu presentation and our training."
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